![]() ![]() If you are not able to provide a transaction ID, we will need a bank statement clearly showing the name and date of the original purchase. We recommend checking for the transaction ID for all possible email addresses you may have used on the account or at the time of purchase. For information on how to locate or recover a transaction ID, please visit. ![]() If you are unsure of your account email, then feel free to provide a list of possibilities and I can confirm which is correct.įor us to change or verify the email address on your account, we will need to verify your transaction ID (or redeemed gift code) from your original purchase. If your email is no longer accessible, you can request an email change by passing your security challenge at. If this doesn't help with your issue, please respond to let us know. Because of increased volume over the past few weeks, we're attempting to help by sending instructions for common issues. Note the " security challenge" was SET IN 2013 when I was like 10 or 11 and I can't remember what I had for breakfast.Īlso: redirects me to the login page where I can contact support if I have issues. what can I do? I want my account and don't want to be messed about anymore. Honestly, I'm starting to give up at this point. I've done all that and submitted my 4th ticket now and still get sent right back to square one! it's infuriating because the links cant help me and the websites tell me to contact support but when I do I get sent right back again. (canceled sky.com account) the game was bought is 2013 so I had to contact skrill to get my purchase id so they could rest my email for me. I've submitted around 4 tickets total but they always just come back with the same shit and aren't actually listening to me.Ĭontext: I have forgotten my password, and no longer have access to my email address connected to my account to reset it. So for the last 2 months, I've been back and forth with Mojang support with emails. (#spoiler) = neat! (/rose) = ( full list) News Builds Gameplay Maps Tutorials Redstone Command Blocks FanArt Comment Formatting Use the wiki or community support for questions that can be answered there.Explain your suggestions with a text post.Don't promote illegal or unethical practices.Don’t advertise servers or communities.My Minecraft account is also not verified/secured so I can't really fix this issue.Trails & Tales 1.20 FAQ | Login/Stolen Account Problems | Technical Problems On /r/Minecraft None of this information really helped me as my email was deleted a long time ago (which I can't recover). Otherwise, other players will be able to access other people's accounts with ease. So far there are no other solutions for this, but Microsoft can update and come with news in the migration process, but so far the conditions are these to recover and migrate an account, it is necessary to prove your account identity, respecting the policy Privacy Policy. You may also turn to your email Company's support to try to regain access to your email. In this link you have instructions to change your Minecraft account email In case you don't know the transaction ID and forgot your email, we have some alternatives for that. I asked for an alternate verification but they only said that ![]() Trails & Tales 1.20 FAQ | Login/Stolen Account Problems | Technical Problems On /r/Minecraft ![]()
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